911 iPhone Repair

Ann Arbor

15-minute iPhone Screen Repair & More 

Lifetime warranty, Free Diagnostic and Quote

Visit us in Downtown Ann Arbor in historic Nickels Arcade

12 Nickels Arcade, Ann Arbor, MI 48104

Across from Maison Edwards Tobacconist

Open Daily! 

9am-9pm

P: (734) 454-0000

Call | TextEmail | Directions 

Common iPhone Repairs

What needs to be fixed on your device?

 

Broken Screen/LCD

If you have a broken glass screen, or if your LCD is damaged.

Charging Port

Difficulty plugging in your device or errors when it is connected.

Battery Replacement

If your battery fluctuates frequently, or if your battery doesn't hold a charge.

Camera Replacement

If your shutter or focus doesn't work, or if you have black spots in your photos.

Buttons and Switches

Jammed buttons and switches that fail to respond.

Water Damage

If liquid got into your device shut if off and contact us immediately!

Yes! We are open! Essential & Ready!

Per Gov. Whitmer’s executive order No. 2020-21, we are classified as essential “communications and information technology” service providers. 

We are open and are providing discounts to first responders and other essential personnel. 

We know this is a trying time and that having a working communication device is paramount to continue receiving government news updates, ordering deliveries and supplies, staying in touch with loved ones, and calling for medical assistance. 

Therefore, we are now offering payment plans and discounts for those that cannot afford essential services otherwise. 

Safety First

We are committed to public health and safety, taking the following precautions:

• Handling devices with sterilized gloves.
• Sanitizing every device before and after repair.
• Keeping our door open to minimize contact or sanitizing the handle in cold weather after every customer.
• The store is configured with designated seating and standing zones measured to 6ft apart. 
For safe service we are also:
• Offering a designated drop-off box outside our door. Simply ring the bell for our attention and place your device inside. Personnel will retrieve the device, and facilitate repair. When you return, ring the bell and assume a safe distance while we retrieve your device.

For payment, we can email you an invoice payable on your device with card or Apple Pay.

• Offering same day mail-in repair, simply mail the device with your contact info enclosed.
• Offering curbside pickup and drop-off, just call us when you are here and we will retrieve your device.
 

We will continue to offer full service for iPhones, iPads, and other devices.

We can perform:
• Screen Repairs
• Battery Replacements
• Charge Port cleaning and repair
• Button and Camera repair
• Water Damage Repair
• Data Recovery
 

Thank you and stay safe Ann Arbor,

-Jack Lorraine
911 iPhone Repair

15 Minute Repair Time

At 911 iPhone Repair we know that time is valuable to our clientele. This isn’t your typical repair shop, and we refuse to waste your day. We offer a reprieve from the typical backroom repair antics and perform our repairs while you watch in 15 minutes or less! At 911 we cater to convenience, and offer complimentary drop off service if you have errands to run.

Friendliest Service in Town

Breaking your phone can be an uncomfortable ordeal. We strive to guide you through the process in as pleasant a manner as possible. We hold ourselves to a higher standard; No confusing tech jargon, no pushy upselling, no surprise charges. All diagnostics are free, if we can’t fix it, you don’t pay.

Only the best parts

We’ve been fixing phones for a while, and we see the same thing all over the industry. Shops often chose to cut corners and save money by using poor quality screens. These copy screens break quickly have many issues with display fidelity and touch response. Not at 911. We pay top dollar and expect our screens to hold up. All repairs come with a lifetime warranty to ensure satisfaction.

Small Shop. Big heart.

We are a small, locally-owned shop located in Nickels Arcade of Downtown Ann Arbor. At 911 iPhone Repair we are completely focused on client experience and exemplary workmanship. We strive to be expedient, capable, and courteous when working with our customers. Anything less is not in our interests. We prioritize the highest standard in the iPhone repair industry and refuse to settle for low-quality parts. How to Choose the Best iPhone Repair Service

Today's Specials.

  • iPhone Screen Repair $90*
  • Battery Replacement $50 all iPhone models
  • Hammer-proof Clearplex Screen Protector $20

* High-grade aftermarket screen used. $40 extra for OEM. Not currently for iPhone X, XS, XSMAX, XR

911 iPhone Repair's storefront at 12 Nickels Arcade. Two large window displays flank a glass door. In the windows are iphone carcasses. a set of bull horns with iphones impaled on them. Two sheep plush toys watch customers from the right, while a leather camel wearing an evil-eye warding pendant sits on a vintage stanmore marshal speaker on the far left.

Testimonials and Reviews